Secure remote support from a real person

Fast, honest remote computer repair without the tech confusion.

We help home users and small businesses fix Windows problems, remove malware, speed up slow PCs, set up new devices, and keep computers running smoothly with secure remote support whenever possible.

Remote Help without hauling your PC to a shop
$50/hr Typical standalone repair work
$9+ Monthly computer care plan options

Computer help that feels straightforward.

No confusing shop talk. No pressure. Just practical help for common computer problems, maintenance, and small-business tech needs.

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Fix Windows Problems

Blue screens, errors, startup issues, broken apps, driver problems, updates, and general Windows troubleshooting.

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Remove Malware

Virus removal, pop-up cleanup, browser hijacker removal, suspicious program cleanup, and basic cybersecurity guidance.

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Speed Up Slow PCs

Performance tune-ups, junk cleanup, startup bloat reduction, update checks, and maintenance for better day-to-day use.

About MLH

Professional remote PC help from someone who explains things clearly.

MLH Remote Computer Mechanics provides remote computer repair, virus and malware removal, Windows troubleshooting, performance tune-ups, new computer setup, printer/Wi-Fi/email help, and small-business IT support.

The goal is simple: fast, honest, professional computer help from a real person without needing to haul your computer into a shop.

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Built for real people

Support is explained in plain language so you know what is happening and why it matters.

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Home and small business support

From one-time repairs to ongoing maintenance, MLH helps keep your computers and online tools working.

Simple service options.

Pricing can be adjusted, but these are the service ideas used for this website draft.

$50/hr Standalone repair work
$100 Typical malware removal
$9โ€“$39/mo Monthly care plan range

Remote computer repair and ongoing tech support.

Choose a one-time fix or ongoing computer care for updates, scans, cleanup, and general PC health.

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Free Diagnostic Check

Not sure what is wrong? Start here. We take a first look, explain the issue in plain English, and only charge if you approve the repair before work begins.

  • Free first-look diagnosis
  • Plain-English explanation
  • No repair charge unless approved
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Virus & Malware Removal

Remove viruses, malware, pop-ups, adware, browser hijackers, and suspicious programs.

  • Pop-up and adware cleanup
  • Browser hijacker cleanup
  • Security scan checks
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Computer Tune-Up & Optimization

Speed up slow PCs, clean junk files, reduce startup bloat, and improve performance.

  • Slow computer tune-ups
  • Performance optimization
  • Windows maintenance
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Setup & Troubleshooting

Help with new computers, printers, Wi-Fi, email, software, accounts, backups, and data transfer.

  • Printer and Wi-Fi troubleshooting
  • Email setup and troubleshooting
  • Backup and cloud backup guidance
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Monthly Computer Care Plans

Ongoing monthly maintenance, security checks, update checks, cleanup, and priority remote support through three plan options.

  • Essentials plan: $9/mo for basic monthly maintenance
  • Core plan: $19/mo for stronger support and deeper cleanup
  • White Glove plan: $39/mo for the highest priority remote support
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Small Business IT Support

Practical remote computer help for small businesses, including Windows problems, setup help, basic troubleshooting, and user-friendly tech support.

  • Workstation and user support
  • Printer, Wi-Fi, and email troubleshooting
  • Basic remote troubleshooting and guidance

How Remote Help Works

Simple, permission-based remote support. You stay in control, and we explain what is happening before any paid repair work starts.

1

Book a Free Diagnostic

Choose the free diagnostic if you are not sure what is wrong. That is the easiest starting point for most customers.

2

We Look With Permission

Remote access is only used during the appointment, and you can watch what is happening on your screen.

3

You Approve the Repair

We explain the problem first. You only pay if you approve the actual repair or service.

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Free Diagnostic Check

Not sure what to pick? Start with the free diagnostic. We check the problem first, explain it clearly, and help you decide what service makes sense.

Common Problems We Fix

You do not need to know the technical name for the problem. If it sounds like one of these, we can help you choose the right next step.

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Slow Computer

Startup is slow, programs lag, or the computer feels stuck.

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Pop-Ups or Virus Warnings

Strange pop-ups, redirects, fake warnings, or suspicious programs.

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Printer, Wi-Fi, or Email Trouble

Connection issues, printer setup, email setup, or account problems.

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Windows Errors

Updates failing, blue screens, programs not opening, or weird error messages.

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Backup or Data Transfer

Move files to a new computer or set up a safer backup plan.

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Not Sure What Is Wrong

That is exactly what the free diagnostic is for.

Remote Support Safety

Remote help should feel safe, clear, and controlled. We do not want you guessing what is happening on your own computer.

  • You stay in control and can end the session anytime.
  • You can see what is being done on your screen.
  • Remote access is only used during the appointment.
  • We explain the issue before paid repair work starts.
  • Never give banking passwords or private account passwords during support.
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Real Help, Not Geek Talk

We explain computer problems in plain English. The goal is to help you understand what is wrong, what your options are, and what it will take to fix it.

Not sure what you need?

Do not stress over picking the perfect service. Book the free diagnostic and we will help point you in the right direction.

Monthly Computer Care Plans

Keep your computer running better with regular maintenance, update checks, security scan checks, cleanup, and priority remote support.

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Essentials

$9/mo

Basic monthly computer maintenance for home users who want peace of mind and regular checkups before small problems turn into bigger ones.

  • Monthly remote checkup
  • Priority scheduling over non-plan customers
  • Windows update check
  • Basic security scan check
  • Startup program review
  • Light performance cleanup
  • Basic backup reminder/check
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Core

$19/mo

Stronger ongoing support for users who rely on their computer for work, school, bills, communication, or daily use.

  • Everything in Essentials
  • Higher priority support than Essentials
  • Deeper performance cleanup
  • Driver and update troubleshooting
  • Printer, Wi-Fi, and email help
  • Monthly PC health summary
  • More troubleshooting help for day-to-day computer problems
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White Glove

$39/mo

Premium remote support for users and small businesses who want more hands-on help, the highest priority service, and stronger computer care.

  • Everything in Core
  • Highest priority support
  • Backup setup and backup check guidance
  • Software install and cleanup help
  • Small-business IT support
  • Advanced remote computer troubleshooting and small-business support guidance
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Care Plan Member Savings

Malware removal is typically around $100 as a one-time service, but care-plan members can receive member pricing around $80 when malware cleanup is needed.

Business Services

Business tech support for small teams that need reliable help.

Business plans are separate from home computer care plans. These options are for small businesses, offices, contractors, and local teams that need ongoing computer help, security basics, backup checks, email help, vendor coordination, and practical tech support.

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Business Essentials

$79/user/mo

Basic ongoing support for small teams.

  • Remote monitoring and patching
  • Managed antivirus and basic security monitoring
  • DNS and web-filtering guidance
  • Microsoft 365 / Google admin basics
  • License tracking
  • Backup monitoring
  • 8ร—5 help desk with same-day response
  • Quarterly business tech planning check-in
  • Vendor liaison support
  • Billable on-site as needed
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Business Core

$119/user/mo

Stronger support for growing teams.

  • Everything in Business Essentials
  • Faster response time
  • Unlimited remote support
  • 2 hours local on-site per month
  • Business-grade security monitoring
  • Email security
  • MFA rollout
  • Managed workstation backups
  • Monthly business tech planning, upgrade planning, and budgeting
  • Quarterly security awareness training
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Business White Glove

$169/user/mo

More hands-on business IT support, remote + local.

  • Everything in Business Core
  • Priority remote and on-site support
  • Server and important app monitoring
  • Backup and recovery planning
  • Quarterly recovery plan review
  • Executive security reviews
  • Device replacement and purchase planning
  • Device setup and replacement guidance
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Business Tech Planning Check-In

A simple planning session for small businesses that want help making smarter tech decisions. We can review computer health, security basics, backups, software renewals, device replacement, email issues, and what should be handled first.

Plan Upgrades

Figure out which computers, software, or network equipment should be replaced first instead of wasting money randomly.

Reduce Risk

Talk through security basics like backups, password habits, MFA, email safety, antivirus, and what could hurt the business if it fails.

Track Renewals

Help keep an eye on software renewals, licenses, warranties, subscriptions, and other tech items businesses forget about.

Business Add-ons

Add-ons are available for businesses that need extra coverage beyond the normal per-user plan.

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Business Service Notes

  • Minimum 5 users or $300/mo account minimum.
  • No-surprise approval process before larger work begins.
  • Default $300 pre-approval cap unless otherwise agreed.
  • Travel is billed at cost when on-site work is needed.
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Need help with your computer?

Call or email MLH Remote Computer Mechanics for remote PC repair, malware cleanup, tune-ups, setup help, or small-business tech support.

Phone 316-216-0907
Email michael@mlhremotecomputermechanics.com